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Learn why your network is key to business growth

Learn why your network is key to business growth

 

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The new cloud report is here

What's driving the next era of cloud? We surveyed 400 IT decision-makers, across Europe and Asia to find out.

 

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We connect organisations around the world so that they can make a difference to people everywhere.

We challenge standards of customer experience in the telco world where others can't keep the pace. Our Net Promoter Score of 69 is industry-leading and we build intelligence into everything we do.

Why? Because we know that connectivity delivers the moments that matter.

Solutions that power digital transformation

Connect to cloud service providers

Enable intelligent, scalable connectivity to the cloud, in minutes. Read more...

Connect your enterprise network

Empower your digital transformation journey through change. Read more...

Connect the hybrid workforce

Boost your network capabilities in preparation for an increase in demand. Read more...

Building your core network

Meet demand for secure, high-performance, high-bandwidth connectivity. Read more...

Transform your digital workplace

Optimise productivity and collaboration with work from anywhere. Read more...

Keep your business secure

Protect your data and network with next-generation cybersecurity. Read more...

Connect your business On Demand

Take control of your network and scale to meet demand in near-real-time. Read more...

Connect to financial markets

Enable trading success with secure, low-latency networking and exchange. Read more...

Connect your voice services

Evolve your voice and UC (unified communications) infrastructure. Read more...

What makes us different?

Colt is your one-stop-shop for network and voice services, delivering a harmonised service portfolio, customised to suit your business:

Our comprehensive SLAs provide targets for service delivery, availability and time to settle payments - all supported by competitive guarantees 

Our award-winning customer service is backed up by some of the best Net Promoter Scores in the industry

We're recognised by more than 100 independent industry awards and counting

Our On-Demand services provide fast delivery, network agility, cost reductions and price flexibility 

A bit about us...

Colt is recognised with Frost & Sullivan’s 2021 European Customer Value Leadership Award

Based on its recent analysis of the European business network services market, Frost & Sullivan has recognised Colt with the 2021 European Customer Value Leadership Award. With a mix of human skill and technology, we're able to offer optimum customer experiences all along the customer journey. Download the report today...

Customer experience; continuing to lead with our NPS

Our score reflects the time and effort we put into our global CX programmes, the attitude of our leadership and the focus of every colleague on our customers. We put the customer at the heart of everything we do, and I’m thrilled that both our EU and Asia NPS have demonstrated that over the last couple of years. This compliments and goes alongside the work we’re doing on our Net Easy Score (NES), which looks at how easy it is to do business with us, across a range of transactions and touchpoints.

The Gold Standard; Colt tops Europe for Best Innovation in Customer Service

At Colt, we put the customer at the heart of everything we do. It’s written in our strategy, it’s in our vision, and we’re focused on doubling down on customer experience (CX) now more than ever before. Why? Because awesome customer experience is no longer a point of differentiation for businesses, it’s becoming the minimum. We understand our customers’ needs and expectations are always changing, and we are determined to not only meet these expectations, but to consistently go above and beyond. Read more...

"The Colt infrastructure is robust, Colt controls it end-to-end, and we get excellent support from our account and service managers who really understand our business."

Amanda Thomas

VP Telecoms EMEA, Intercall

"The overall evaluation of the service received is positive in two ways: first, due to the technical quality of the product in terms of its strength, consistency and security, and second, in terms of the advice and assistance received during both the pre- and post-sales stages."

Javier Bartolome

Technology Director, IMSolutions

"Colt has been a real partner throughout the years we've been working together, always ensuring that its services have kept pace with growth in our business. The people I deal with directly at Colt understand my needs. We have a smooth, efficient relationship."

Marc Conte

SVP of IT, Louvre Hotels

"We know that Colt focuses on enabling its customers to meet their goals, rather than purely technological aspects of any project. This philosophy fits excellently with the service understanding of the [Berlinale] festival"

Dieter Kosslick

Director, Berlinale